Zac & Rachel is a multi-generational family owned and operated business based in the garment district of NYC. With 50+ years of experience under our belt, "we will guarantee you are given the highest quality, latest fashion and best service available in the industry. We pride ourselves on customer satisfaction, the best value available and quality, quality, quality!"
In order for us to handle shipments and processing information as smoothly and reliable as possible we may ask for the following information:
Mailing/Shipping + Billing Address
Username + Password for Z+R account
In the event you are not able to provide this information, your order might not be able to be completed.
What we use your information for:
Your information is used to complete purchases and deliveries as well as keeping track of any and all information regarding your order. We do this with every customer in order to ensure the smoothest transactions as possible!
All returns require a $10 restocking fee. Email info@zacandrachel for instructions.
Terms & Conditions:
This website is owned and operated by E-Lo Sportswear LLC. This website offers visitors a catalog and place to purchase articles of clothing directly from us. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.
Our website is available to those of all ages and locations, however purchases may be limited to shipping only within the United States. For inquiries outside of the U.S please contact us directly.
We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.
When we receive a valid warranty claim for a product purchased from us, we will either repair the relevant defect or replace the product. If we are unable to repair or replace the product within a reasonable time, the customer will be entitled to a full refund upon the prompt return of the product to us.
The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of E-Lo sportswear LLC. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.
We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment
You agree to indemnify and hold E-Lo Sportswear LLC harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.
To the maximum extent permitted by applicable law, in no event shall E-Lo Sportswear LLC, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.
We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.
You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time.
These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of New York, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in New York City. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.